PrestaShop Monthly MaintenanceOngoing Support and Updates
Security updates, performance monitoring, module management, and priority support from Switzerland-based PrestaShop experts.
A healthy store needs ongoing care.Not one-off fixes.
Launching a PrestaShop store is the beginning, not the finish line. Vulnerabilities are disclosed monthly, PHP versions get deprecated, module updates can conflict, and regulations keep evolving.
Without ongoing maintenance, a well-built store gradually degrades. By the time issues become visible, the recovery cost is usually much higher than steady upkeep.
WePresta monthly maintenance keeps your store secure, fast, and up to date while you focus on sales.The bottom line:your store stays healthy, and you sleep better.
Security Monitoring
Core and Module Updates
Performance Tracking
Backup Integrity
Priority Support
Compliance Monitoring
What is included
Comprehensive recurring maintenance designed to prevent issues before they impact revenue.
Security monitoring and patching
Security is an ongoing discipline. New vulnerabilities are disclosed continuously, and unpatched stores are scanned quickly.
- check_circleMonitor PrestaShop advisories and CVE databases.
- check_circleApply core security patches quickly after release.
- check_circleReview installed modules against known vulnerability lists.
- check_circleVerify PHP version, headers, permissions, and SSL validity.
- check_circleCheck suspicious file changes, unknown admin accounts, and injection attempts.
PrestaShop and module updates
Updates are necessary but risky when done blindly. We stage and validate first, then deploy safely.
- check_circleTest every update on staging before production.
- check_circleUpdate core within your major version stable track.
- check_circleValidate module compatibility and rollback quickly if needed.
- check_circleTrack changelogs to prioritize useful and low-risk updates.
- check_circleTreat major upgrades as dedicated projects, not routine updates.
Performance monitoring
Performance evolves over time as catalog size, traffic, modules, and database load increase.
- check_circleTrack load times for key pages and checkout.
- check_circleMonitor Core Web Vitals trends: LCP, INP, CLS.
- check_circleAnalyze database growth and slow queries.
- check_circleMonitor CPU, memory, disk, and uptime with alerting.
- check_circleDeliver monthly performance summary with actions and recommendations.
Backup management
Backups are useful only if they are tested and restorable under pressure.
- check_circleDaily automated file and database backups.
- check_circleWeekly restore verification in isolated environment.
- check_circleRetention aligned with business and legal needs.
- check_circleOff-site storage separate from hosting provider.
- check_circleDocumented disaster recovery with clear recovery targets.
Priority technical support
As your maintenance partner, we already know your store stack and can act faster when issues happen.
- check_circleCritical issue response within 4 business hours on eligible plans.
- check_circleSame-day acknowledgment for non-critical requests.
- check_circleDirect communication with developers who know your store.
- check_circleMonthly allowance for small changes, fixes, and adjustments.
Regulatory compliance monitoring
European e-commerce regulations keep changing. We help you stay aligned as requirements evolve.
- check_circleEuropean Accessibility Act readiness over time.
- check_circleGPSR product information monitoring.
- check_circleDPP preparation for upcoming categories and deadlines.
- check_circleVAT OSS rates and configuration checks.
- check_circleGDPR consent, cookie, and processing compliance updates.
How it works
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1
Onboarding
We inventory your stack, configure monitoring, verify backups, and set up staging and communication channels.
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2
Monthly cycle
Security and updates early month, performance checks mid-month, backups and reporting at month-end, support throughout.
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3
Monthly report
Clear summary of actions taken, issues detected, support handled, and recommendations for upcoming priorities.
Our plans
Essentials
The foundation: security, updates, and backups.
- check_circleSecurity monitoring and patching
- check_circleCore and module updates with staging validation
- check_circleDaily backups and weekly restore checks
- check_circleMonthly performance check
- check_circle1 business day support response
- check_circle2 hours of small changes per month
Best for straightforward stores needing reliable maintenance.
Professional
Everything in Essentials plus proactive optimization and faster response.
- check_circleContinuous performance monitoring
- check_circle4-hour critical response target
- check_circleRegulatory compliance monitoring
- check_circle5 hours of small changes per month
- check_circleQuarterly review call
Best for stores where uptime and speed directly impact revenue.
Enterprise
Hands-on maintenance and strategic guidance for complex environments.
- check_circleDedicated account manager
- check_circleSame-day response, 1-hour critical target
- check_circle10 hours of changes and development per month
- check_circleMulti-shop and multi-country management
- check_circlePermanent staging sync and monthly strategy call
Best for high-traffic or mission-critical PrestaShop infrastructures.
Why ongoing maintenance beats one-off fixes
Cost comparison
A single breach can cost far more than monthly upkeep once remediation, downtime, and legal risk are included.
Performance over time
Unmaintained stores slow down progressively. Monthly optimization keeps speed and conversion stability.
Update debt
Skipped updates accumulate compatibility debt. Regular updates keep complexity and cost predictable.
Frequently asked questions
Ready to put your store on a solid maintenance plan?
Contact our team from your WePresta customer area or by email. We review your current setup and recommend the right plan.
Tell us about your project
Free appointment. We respond within 24 hours.